Netskope experienced a major incident on June 12, 2025, lasting 3h 30m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 12, 2025, 06:00 PM UTC
We are currently investigating this issue.
- resolved Jun 12, 2025, 06:00 PM UTC
We are investigating a service impacting incident at the All MPs datacenter(s) for the following service(s) Advanced Analytics, DEM. Full details can be found on the support portal.
- resolved Jun 12, 2025, 09:30 PM UTC
The incident has been resolved
- monitoring Jun 12, 2025, 09:45 PM UTC
The issue has been mitigated, we are continuing to monitor the results.