Netskope experienced a minor incident on June 27, 2025 affecting MIA2 — Miami, United States, lasting 5h 57m. The incident has been resolved; the full update timeline is below.
Affected components
MIA2 — Miami, United States
Update timeline
- investigating Jun 27, 2025, 09:12 PM UTC
We are currently investigating this issue.
- resolved Jun 27, 2025, 09:12 PM UTC
We are investigating a service impacting incident at the MIA2 datacenter(s) for the following service(s) All Services. Full details can be found on the support portal.
- resolved Jun 27, 2025, 10:07 PM UTC
The site vendor has confirmed the energy issue is now resolved. Netskope is working on bringing the site back to operational status
- resolved Jun 27, 2025, 11:27 PM UTC
Netskope team continues to work in bringing the site back to operation.
- resolved Jun 28, 2025, 12:43 AM UTC
Netskope continues to work on restoring the services
- monitoring Jun 28, 2025, 01:28 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 28, 2025, 03:09 AM UTC
The incident has been resolved