Netskope experienced a major incident on October 21, 2024 affecting SIN1 — Singapore, Singapore, lasting 7d 13h. The incident has been resolved; the full update timeline is below.
Affected components
SIN1 — Singapore, Singapore
Update timeline
- resolved Oct 21, 2024, 11:30 AM UTC
We are investigating a service impacting incident at the SIN1 datacenter(s) for the following service(s) Secure Web Gateway. Full details can be found on the support portal.
- resolved Oct 29, 2024, 01:00 AM UTC
The incident has been resolved
- investigating Oct 29, 2024, 07:59 AM UTC
We are currently investigating this issue.