Netskope incident

Service Impact to TPE1 Data Center.

Major Resolved View vendor source →

Netskope experienced a major incident on October 27, 2024 affecting TPE1 — Taipei, Taiwan, lasting 9d 9h. The incident has been resolved; the full update timeline is below.

Started
Oct 27, 2024, 11:00 PM UTC
Resolved
Nov 06, 2024, 08:09 AM UTC
Duration
9d 9h
Detected by Pingoru
Oct 27, 2024, 11:00 PM UTC

Affected components

TPE1 — Taipei, Taiwan

Update timeline

  1. resolved Oct 27, 2024, 11:00 PM UTC

    We are investigating a service impacting incident at the TPE1 datacenter(s) for the following service(s) Secure Web Gateway. Full details can be found on the support portal.

  2. investigating Nov 06, 2024, 07:45 AM UTC

    We are currently investigating this issue.

  3. resolved Nov 06, 2024, 08:09 AM UTC

    The incident has been resolved