Netskope incident

Service Impact to SJC1 Data Center.

Critical Resolved View vendor source →

Netskope experienced a critical incident on October 28, 2024 affecting SJC1 — San Jose, United States, lasting 2h 34m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2024, 04:02 PM UTC
Resolved
Oct 28, 2024, 06:36 PM UTC
Duration
2h 34m
Detected by Pingoru
Oct 28, 2024, 04:02 PM UTC

Affected components

SJC1 — San Jose, United States

Update timeline

  1. resolved Oct 28, 2024, 04:02 PM UTC

    We are investigating a service impacting incident at the SJC1 datacenter(s) for the following service(s) Management Console WebUI. Full details can be found on the support portal.

  2. investigating Oct 28, 2024, 05:26 PM UTC

    We are currently investigating this issue.

  3. resolved Oct 28, 2024, 06:36 PM UTC

    The incident has been resolved