Netskope incident

Service Impact to SJC1 Data Center.

Critical Resolved View vendor source →

Netskope experienced a critical incident on October 31, 2024 affecting SJC1 — San Jose, United States, lasting 2h 50m. The incident has been resolved; the full update timeline is below.

Started
Oct 31, 2024, 06:50 PM UTC
Resolved
Oct 31, 2024, 09:40 PM UTC
Duration
2h 50m
Detected by Pingoru
Oct 31, 2024, 06:50 PM UTC

Affected components

SJC1 — San Jose, United States

Update timeline

  1. investigating Oct 31, 2024, 06:49 PM UTC

    We are currently investigating this issue.

  2. resolved Oct 31, 2024, 06:50 PM UTC

    We are investigating a service impacting incident at the SJC1 datacenter(s) for the following service(s) Private Access, None. Full details can be found on the support portal.

  3. resolved Oct 31, 2024, 09:40 PM UTC

    The incident has been resolved