Netskope incident

Service Impact to SJC2 Data Center.

Minor Resolved View vendor source →

Netskope experienced a minor incident on November 4, 2024 affecting SJC2 — San Jose, United States, lasting 3h 14m. The incident has been resolved; the full update timeline is below.

Started
Nov 04, 2024, 02:00 PM UTC
Resolved
Nov 04, 2024, 05:14 PM UTC
Duration
3h 14m
Detected by Pingoru
Nov 04, 2024, 02:00 PM UTC

Affected components

SJC2 — San Jose, United States

Update timeline

  1. resolved Nov 04, 2024, 02:00 PM UTC

    We are investigating a service impacting incident at the SJC2 datacenter(s) for the following service(s) Management Console WebUI. Full details can be found on the support portal.

  2. investigating Nov 04, 2024, 05:10 PM UTC

    We are currently investigating this issue.

  3. resolved Nov 04, 2024, 05:14 PM UTC

    The incident has been resolved