Netskope incident

Service Impact to AKL1 Data Center.

Critical Resolved View vendor source →

Netskope experienced a critical incident on November 6, 2024 affecting AKL1 — Auckland, New Zealand, lasting 4h 40m. The incident has been resolved; the full update timeline is below.

Started
Nov 06, 2024, 09:10 AM UTC
Resolved
Nov 06, 2024, 01:50 PM UTC
Duration
4h 40m
Detected by Pingoru
Nov 06, 2024, 09:10 AM UTC

Affected components

AKL1 — Auckland, New Zealand

Update timeline

  1. resolved Nov 06, 2024, 09:10 AM UTC

    We are investigating a service impacting incident at the AKL1 datacenter(s) for the following service(s) Secure Web Gateway. Full details can be found on the support portal.

  2. resolved Nov 06, 2024, 01:50 PM UTC

    The incident has been resolved

  3. investigating Nov 07, 2024, 03:20 AM UTC

    We are currently investigating this issue.