Netskope incident

Service Impact to SIN2 Data Center.

Critical Resolved View vendor source →

Netskope experienced a critical incident on January 14, 2025 affecting SIN2 — Singapore, Singapore, lasting 2h 50m. The incident has been resolved; the full update timeline is below.

Started
Jan 14, 2025, 08:40 AM UTC
Resolved
Jan 14, 2025, 11:30 AM UTC
Duration
2h 50m
Detected by Pingoru
Jan 14, 2025, 08:40 AM UTC

Affected components

SIN2 — Singapore, Singapore

Update timeline

  1. investigating Jan 14, 2025, 08:40 AM UTC

    We are currently investigating this issue.

  2. resolved Jan 14, 2025, 08:40 AM UTC

    We are investigating a service impacting incident at the SIN2 datacenter(s) for the following service(s) Management Console WebUI. Full details can be found on the support portal.

  3. resolved Jan 14, 2025, 11:30 AM UTC

    The incident has been resolved