Netskope experienced a critical incident on February 28, 2025 affecting SJC1 — San Jose, United States, lasting 1h. The incident has been resolved; the full update timeline is below.
Affected components
SJC1 — San Jose, United States
Update timeline
- investigating Feb 28, 2025, 06:05 AM UTC
We are currently investigating this issue.
- resolved Feb 28, 2025, 06:05 AM UTC
We are investigating a service impacting incident at the SJC1 datacenter(s) for the following service(s) Browser Access, Netskope Client, Private Access, Management Console WebUI. Full details can be found on the support portal.
- resolved Feb 28, 2025, 07:05 AM UTC
The incident has been resolved