Netskope incident

Service Impact to ORD2 Data Center.

Critical Resolved View vendor source →

Netskope experienced a critical incident on March 3, 2025 affecting ORD2 — Chicago, United States, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2025, 10:16 PM UTC
Resolved
Mar 03, 2025, 10:40 PM UTC
Duration
24m
Detected by Pingoru
Mar 03, 2025, 10:16 PM UTC

Affected components

ORD2 — Chicago, United States

Update timeline

  1. investigating Mar 03, 2025, 10:16 PM UTC

    We are currently investigating this issue.

  2. resolved Mar 03, 2025, 10:16 PM UTC

    We are investigating a service impacting incident at the ORD2 datacenter(s) for the following service(s) Remote Browser Isolation. Full details can be found on the support portal.

  3. resolved Mar 03, 2025, 10:40 PM UTC

    The incident has been resolved