Net2Phone had 12 outages in the last 2 years totaling 30h 30m of downtime — averaging 0.5 incidents per month.
There were 12 Net2Phone outages since July 30, 2024 totaling 30h 30m of downtime. Each is summarised below — incident details, duration, and resolution information.
Net2Phone is aware of intermittent issues with Net2Phone Portal and Huddle access. Our team is actively investigating and working to restore service as quickly as possible.
Net2Phone has implemented a workaround and it is currently being monitored.
The issue has been resolved.
Net2Phone is aware of an issue affecting calls to the Support Line. Our team is actively investigating and working to restore service as quickly as possible.
The issue has been identified and a fix is being implemented.
The issue has been affecting calls for some of the Users. Issue has been identified and a fix is being Implemented.
We are continuing to work on a fix for the issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Net2phone is aware that some of our customers are experiencing issues accessing their account, our engineering and support teams are actively engaged on this issue and working to resolve as quickly as possible.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating call failures into our Support line.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Net2phone is aware that some of our customers are experiencing issues with call completion, our engineering and support teams are actively engaged on this issue and working to resolve as quickly as possible.
The issue has been identified and a fix is being implemented.
The Incident has been resolved.
Some customers are experiencing voice degradation. Support Teams are investigating the issue.
A fix has been implemented, and we are seeing improvements.
This incident has been resolved.
Issues with notification of received messages, and confirmation of sent messages. Messages themselves are being sent/received
We are continuing to investigate this issue.
We’ve identified the root cause and are working to resolve
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Net2phone is aware that some of our customers are experiencing issues with call completion, our engineering and support teams are actively engaged on this issue and working to resolve as quickly as possible.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
Net2Phone is aware of an issue affecting Unite Messenger. Be aware that our support team is actively engaged and working on the issue.
We are currently experiencing a service disruption due to an issue with one of our third-party vendors. We're working closely with them to resolve it as quickly as possible.
We are continuing to work on a fix for this issue.
This incident has been resolved.
Net2phone is aware that some customers are having issues with uContact. Our engineering and support teams are engaged and working on resolving the issue.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Net2phone is aware that some customers are having technical issues. Our engineering and support teams are engaged and working on resolving the issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Net2phone is aware that some of our customers are experiencing issues with call completion to our Support line. Our engineering and support teams are actively engaged on this issue and working to resolve and quickly as possible.
The issue has been identified and a fix is being implemented.
This incident has been resolved.