Net2Phone incident

Voice Call Degradation

Minor Resolved View vendor source →

Net2Phone experienced a minor incident on October 30, 2025 affecting net2phone 1.0 Call Processing and net2phone Call Processing, lasting 1h 35m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2025, 08:23 PM UTC
Resolved
Oct 30, 2025, 09:58 PM UTC
Duration
1h 35m
Detected by Pingoru
Oct 30, 2025, 08:23 PM UTC

Affected components

net2phone 1.0 Call Processingnet2phone Call Processing

Update timeline

  1. investigating Oct 30, 2025, 08:23 PM UTC

    Some customers are experiencing voice degradation. Support Teams are investigating the issue.

  2. identified Oct 30, 2025, 09:29 PM UTC

    A fix has been implemented, and we are seeing improvements.

  3. resolved Oct 30, 2025, 09:58 PM UTC

    This incident has been resolved.