Net2Phone incident

Issue affecting Net2Phone Messenger

Minor Resolved View vendor source →

Net2Phone experienced a minor incident on August 21, 2025 affecting net2phone Messenger, lasting 3h 53m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2025, 01:38 PM UTC
Resolved
Aug 21, 2025, 05:32 PM UTC
Duration
3h 53m
Detected by Pingoru
Aug 21, 2025, 01:38 PM UTC

Affected components

net2phone Messenger

Update timeline

  1. investigating Aug 21, 2025, 01:38 PM UTC

    Net2Phone is aware of an issue affecting Unite Messenger. Be aware that our support team is actively engaged and working on the issue.

  2. identified Aug 21, 2025, 01:46 PM UTC

    We are currently experiencing a service disruption due to an issue with one of our third-party vendors. We're working closely with them to resolve it as quickly as possible.

  3. identified Aug 21, 2025, 04:02 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Aug 21, 2025, 05:32 PM UTC

    This incident has been resolved.