NEOnet incident

DASL/ProgressBook - Falls Region - SIS Outage

Resolved after 45 minutes, affecting Student Services (Frontline - Falls Region), on August 19, 2026.

resolved Aug 19, 2026, 01:20 PM UTC

The issue impacting DASL/ProgressBook Student Information System has been resolved, and services have been restored. Our team will continue to monitor the environment to ensure stability. Should you still be experiencing a problem, please contact NEOnet as soon as possible. Thank you for your patience while we worked to resolve this issue.

Started
Aug 19, 2026, 12:35 PM UTC
Resolved
Aug 19, 2026, 01:20 PM UTC
Duration
45m
Detected by Pingoru
Aug 19, 2026, 12:35 PM UTC

Affected components

Student Services (Frontline - Falls Region)

Update timeline

  1. investigating Aug 19, 2026, 12:35 PM UTC

    NEOnet is currently experiencing an issue impacting DASL/ProgressBook Student Information System. Our team is actively working toward resolution. Updates will be provided at regular intervals, and a final notice will be sent once service is restored.

  2. resolved Aug 19, 2026, 01:20 PM UTC

    The issue impacting DASL/ProgressBook Student Information System has been resolved, and services have been restored. Our team will continue to monitor the environment to ensure stability. Should you still be experiencing a problem, please contact NEOnet as soon as possible. Thank you for your patience while we worked to resolve this issue.

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