Neon One experienced a minor incident on December 6, 2024 affecting Arts People, lasting 2h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Arts People
Update timeline
- investigating Dec 06, 2024, 05:26 PM UTC
We are currently experiencing an issue where some customers are having a degraded performance experience when accessing the system. We are investigating this issue and will update this page when there is new information.
- monitoring Dec 06, 2024, 06:02 PM UTC
System slow down has been rectified. We are monitoring to avoid further incidence.
- resolved Dec 06, 2024, 07:55 PM UTC
This incident has been resolved.