Neon One experienced a minor incident on May 7, 2025, lasting 22h 30m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 07, 2025, 04:27 PM UTC
We are currently investigating reports of slow connections on Neon CCM systems. We will post updates on this page as we have more information.
- monitoring May 07, 2025, 05:19 PM UTC
We have investigated the issue and determined all systems are currently operating as expected. We are continuing to closely monitor. Please contact our support team with any additional concerns.
- resolved May 08, 2025, 02:58 PM UTC
All systems are currently operating as expected. Please contact our support team with any additional concerns.