Neon One incident

Neon CRM Intermittent Slowness and Errors

Minor Resolved View vendor source →

Neon One experienced a minor incident on May 21, 2025 affecting Neon CRM, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2025, 06:41 PM UTC
Resolved
May 21, 2025, 07:13 PM UTC
Duration
32m
Detected by Pingoru
May 21, 2025, 06:41 PM UTC

Affected components

Neon CRM

Update timeline

  1. investigating May 21, 2025, 06:41 PM UTC

    Some users have reported intermittent slowness and error messages when using Neon CRM. We are actively investigating.

  2. resolved May 21, 2025, 07:13 PM UTC

    We have identified the cause of intermittent slowness and error messages and have restarted our servers with no downtime. These issues appear to have been resolved. We will continue to monitor.