Neon One experienced a minor incident on June 10, 2025 affecting Neon CRM, lasting 22h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 10, 2025, 03:44 PM UTC
We are currently investigating slow responses in Neon CRM. Updates will be posted here as more information is available.
- identified Jun 10, 2025, 04:47 PM UTC
We have identified the issue causing slow response times in Neon CRM and are working on implementing a fix. Updates will be posted here when we have more information.
- monitoring Jun 10, 2025, 05:44 PM UTC
A fix has been implemented and performance has returned to normal. We will continue to monitor closely. Please contact our support team with any further questions or concerns.
- monitoring Jun 10, 2025, 10:19 PM UTC
The issues causing slow responses in Neon CRM are resolved. We will continue to monitor. Please contact our support team with any further questions or concerns.
- resolved Jun 11, 2025, 02:21 PM UTC
The issues causing slow responses in Neon CRM are resolved. Please contact our support team with any further questions or concerns.