Neo4j Aura incident

Aura Console and API are experiencing a low amount of timeouts. We are investigating the issue.

Resolved after 2 hours 4 minutes, affecting Aura Console (console.neo4j.io) and Aura API (api.neo4j.io), on November 2, 2026.

investigating Nov 02, 2026, 05:26 PM UTC

We identified and verified a fix for the issue. This issue is now resolved.

Started
Nov 02, 2026, 03:21 PM UTC
Resolved
Nov 02, 2026, 05:26 PM UTC
Duration
2h 4m
Detected by Pingoru
Nov 02, 2026, 03:21 PM UTC

Affected components

Aura Console (console.neo4j.io)Aura API (api.neo4j.io)

Update timeline

  1. investigating Nov 02, 2026, 03:21 PM UTC

    Our monitoring alerted us to timeouts for the console-api. We are investigating the issue and will provide further updates.

  2. investigating Nov 02, 2026, 05:24 PM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 02, 2026, 05:26 PM UTC

    We identified and verified a fix for the issue. This issue is now resolved.

  4. resolved Nov 02, 2026, 05:26 PM UTC

    This incident has been resolved.

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