Neo4j Aura incident

Some Aura operations impacted currently for a single Cloud Service Provider

Ongoing since 09:06 AM UTC, affecting Azure AKS and Azure Private Link and 1 more.

investigating Oct 29, 2026, 09:51 AM UTC

Updating the impact for affected Aura components, based on ongoing investigations.

Started: Oct 29, 2026, 09:06 AM UTC
Resolved: Ongoing
Duration: ● 1h 4m
Detected by Pingoru: Oct 29, 2026, 09:06 AM UTC

Affected components

Azure AKSAzure Private LinkAuraDB Virtual Dedicated Cloud on Azure (*.databases.neo4j.io)AuraDB Professional on Azure (*.databases.neo4j.io)AuraDB Business Critical (*.databases.neo4j.io) on AzureAzure Cloud Services (Compute)Azure Storage ServicesAura API (api.neo4j.io)

Update timeline

investigating Oct 29, 2026, 09:06 AM UTC

We are investigating a Cloud Service Provider issue that is impacting some Aura operations in a limited number of regions.
investigating Oct 29, 2026, 09:36 AM UTC

We are continuing to investigate the issue and are working with the CSP. At this point in time the issue appears to be impacting the AMER regions.
investigating Oct 29, 2026, 09:43 AM UTC

We are continuing to investigate this issue.
investigating Oct 29, 2026, 09:51 AM UTC

Updating the impact for affected Aura components, based on ongoing investigations.

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