NatWest incident

NatWest Group - Incident Notification 17/Nov/2024

Major Resolved View vendor source →

NatWest experienced a major incident on November 17, 2024, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Nov 17, 2024, 12:02 PM UTC
Resolved
Nov 17, 2024, 12:37 PM UTC
Duration
34m
Detected by Pingoru
Nov 17, 2024, 12:02 PM UTC

Update timeline

  1. investigating Nov 17, 2024, 12:26 PM UTC

    AISP & PISP failures impacting our APIs for NatWest, Royal Bank of Scotland & Ulster Bank (Northern Ireland) Please be aware of an incident that is affecting our APIs at the moment. Our technical teams are investigating this issue and hope to have it rectified quickly.

  2. investigating Nov 18, 2024, 03:06 PM UTC

    We are continuing to investigate this issue.

  3. resolved Nov 18, 2024, 03:08 PM UTC

    Please be aware that the incident we notified you of earlier, impacting AISP & PISP for NatWest, Royal Bank of Scotland & Ulster Bank (Northern Ireland) has now been resolved. Please accept our apologies for any inconvenience this issue caused.