NatWest incident

NatWest Group - Incident Notification 07/Mar/2025

Notice Resolved View vendor source →

NatWest experienced a notice incident on March 7, 2025 affecting NWI - Accounts API - EQ, lasting 4h 44m. The incident has been resolved; the full update timeline is below.

Started
Mar 07, 2025, 08:15 PM UTC
Resolved
Mar 08, 2025, 01:00 AM UTC
Duration
4h 44m
Detected by Pingoru
Mar 07, 2025, 08:15 PM UTC

Affected components

NWI - Accounts API - EQ

Update timeline

  1. investigating Mar 07, 2025, 08:15 PM UTC

    EventId.........:natwestinternational-matls-openbanking-AISP-500 EventDate.......:07/03/2025 18:51:20 Impact Start Date - 18:51:20 Incident impacting Account APIs for customers of NatWest International having currency accounts

  2. resolved Mar 08, 2025, 04:51 PM UTC

    The issue impacting Accounts APIs on Natwest International for Customers with currency accounts was resolved at 01:00 on 8th March 2025