Ongoing since 11:49 AM UTC, affecting Tracking Service and Network Operators.
Some Active, Bark and Luna devices were affected with the outage. Issue is now fixed and we are monitoring the situation.
Affected components
Update timeline
- investigating Nov 03, 2026, 11:49 AM UTC
We're currently investigating a potential issue affecting some users. You may experience delays or errors when accessing our service. Our engineering team is actively working to identify the cause. We will provide an update as soon as more information becomes available.
- identified Nov 03, 2026, 12:02 PM UTC
Our network operator is having an issue that is causing outages and delays to Active, Bark and Luna devices. We have identified the issue and are investigating it. We will update this status when we have more information.
- monitoring Nov 03, 2026, 12:48 PM UTC
Some Active, Bark and Luna devices were affected with the outage. Issue is now fixed and we are monitoring the situation.
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