Natlink incident

Some users may see delayed or missing positions on the map

Ongoing since 12:01 PM UTC, affecting Tracking Service.

identified Oct 28, 2026, 12:02 PM UTC

We are continuing to work on a fix for this issue.

Started
Oct 28, 2026, 12:01 PM UTC
Resolved
Ongoing
Duration
● 1h 4m
Detected by Pingoru
Oct 28, 2026, 12:01 PM UTC

Affected components

Tracking Service

Update timeline

  1. identified Oct 28, 2026, 12:01 PM UTC

    We are currently experiencing degraded positioning performance affecting some users. Dogs and team members may be missing from the map or update with a delay. We are working on a solution and will update you as soon as possible.

  2. identified Oct 28, 2026, 12:02 PM UTC

    We are continuing to work on a fix for this issue.

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