MyParcel Outage History

MyParcel is up right now

MyParcel had 27 outages in the last 2 years totaling 3817h 8m of downtime — averaging 1.1 incidents per month.

There were 27 MyParcel outages since June 5, 2024 totaling 3817h 8m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.myparcel.nl

Major March 30, 2026

The MyParcel API and components using it (like the Backoffice) are slow

Detected by Pingoru
Mar 30, 2026, 01:39 PM UTC
Resolved
Mar 30, 2026, 04:13 PM UTC
Duration
2h 33m
Affected: ShipmentsDelivery optionsEmail servicesWebhooksBackofficeEasy Return Service Europe PostNL
Timeline · 5 updates
  1. investigating Mar 30, 2026, 01:39 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 30, 2026, 02:21 PM UTC

    We are still investigating the issue.

  3. identified Mar 30, 2026, 03:21 PM UTC

    We identified the component which is causing the current issue, it concerns a specific AWS service. We are currently in close contact with AWS, to get more details which can help solving the issue.

  4. identified Mar 30, 2026, 03:25 PM UTC

    The MyParcel API and components using it (like the Backoffice) are slow, instead of down.

  5. resolved Mar 30, 2026, 04:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 10, 2026

MyParcel Login Issue

Detected by Pingoru
Mar 10, 2026, 02:10 PM UTC
Resolved
Mar 10, 2026, 02:14 PM UTC
Duration
4m
Affected: MyParcel NLSendMyParcel
Timeline · 3 updates
  1. investigating Mar 10, 2026, 02:10 PM UTC

    At the moment it is not possible to log in to the MyParcel website. Our technical teams are currently investigating the cause of the problem. We will keep you updated as soon as more information becomes available or when the issue has been resolved.

  2. identified Mar 10, 2026, 02:11 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 10, 2026, 02:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 13, 2026

Mailbox international

Detected by Pingoru
Feb 13, 2026, 10:07 AM UTC
Resolved
Feb 13, 2026, 12:14 PM UTC
Duration
2h 7m
Affected: PostNL | Create digital stamp / mailbox
Timeline · 3 updates
  1. identified Feb 13, 2026, 10:07 AM UTC

    You're temporarily unable to create international mailbox parcels. Mailbox parcels within the Netherlands can still be created as usual. PostNL is working on a solution. We'll keep you updated.

  2. identified Feb 13, 2026, 11:23 AM UTC

    The issue turned out to be on MyParcel's side. We are working on a solution.

  3. resolved Feb 13, 2026, 12:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 3, 2026

Shipping labels for insured PostNL small parcel shipments to Spain and Portugal cannot currently be scanned at drop-off points

Detected by Pingoru
Feb 03, 2026, 03:13 PM UTC
Resolved
Feb 10, 2026, 08:36 AM UTC
Duration
6d 17h
Affected: PostNL | Create normal shipment
Timeline · 5 updates
  1. investigating Feb 03, 2026, 03:13 PM UTC

    PostNL is investigating the issue.

  2. identified Feb 03, 2026, 04:32 PM UTC

    PostNL identified the issue and will work on a solution. It only applies to Spain and Portugal.

  3. identified Feb 04, 2026, 01:11 PM UTC

    PostNL is expecting to have the issue fixed by the end of today.

  4. identified Feb 05, 2026, 02:55 PM UTC

    PostNL is expecting to have the issue fixed Monday 9th of February.

  5. resolved Feb 10, 2026, 08:36 AM UTC

    This incident has been resolved.

Read the full incident report →

Major January 12, 2026

Bol. API outage

Detected by Pingoru
Jan 12, 2026, 08:38 AM UTC
Resolved
Jan 12, 2026, 09:59 AM UTC
Duration
1h 20m
Affected: Bol.
Timeline · 2 updates
  1. investigating Jan 12, 2026, 08:38 AM UTC

    This impacts Bol. order import. We are checking it with Bol.

  2. resolved Jan 12, 2026, 09:59 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 18, 2025

DPD, Digital stamp and pallets - problems creating a shipping label

Detected by Pingoru
Nov 18, 2025, 02:22 PM UTC
Resolved
Nov 18, 2025, 06:53 PM UTC
Duration
4h 31m
Affected: ShipmentsPostNL | Create digital stamp / mailboxDPD
Timeline · 2 updates
  1. identified Nov 18, 2025, 02:22 PM UTC

    Users can experience problems while creating a DPD shipping label, PostNL digital stamp and pallets. This is caused by a Cloudfare issue. More information about this outage here: https://www.cloudflarestatus.com. We continue monitoring this issue and keep you updated here.

  2. resolved Nov 18, 2025, 06:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 11, 2025

Not possible to download labels of DPD shipments

Detected by Pingoru
Nov 11, 2025, 01:00 PM UTC
Resolved
Nov 11, 2025, 01:21 PM UTC
Duration
21m
Affected: DPD
Timeline · 3 updates
  1. investigating Nov 11, 2025, 01:00 PM UTC

    We are currently investigating this issue.

  2. investigating Nov 11, 2025, 01:01 PM UTC

    DPD confirmed their service is having issues, they are investigating it.

  3. resolved Nov 11, 2025, 01:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 17, 2025

Not possible to create DHL For You shipments

Detected by Pingoru
Oct 17, 2025, 02:19 PM UTC
Resolved
Oct 17, 2025, 02:24 PM UTC
Duration
4m
Affected: DHL For You
Timeline · 3 updates
  1. investigating Oct 17, 2025, 02:19 PM UTC

    We are currently investigating this issue.

  2. identified Oct 17, 2025, 02:23 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 17, 2025, 02:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 5, 2025

Temporary outage: European return label via PostNL not available

Detected by Pingoru
Sep 05, 2025, 01:29 PM UTC
Resolved
Sep 05, 2025, 03:48 PM UTC
Duration
2h 18m
Affected: ShipmentsMyParcel NLEasy Return Service Europe PostNL
Timeline · 2 updates
  1. identified Sep 05, 2025, 01:29 PM UTC

    Unfortunately, creating a European return label is currently not possible. PostNL is working hard on a solution and is doing everything possible to resolve this issue as soon as possible.

  2. resolved Sep 05, 2025, 03:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 17, 2025

PostNL mailbox parcel label is empty

Detected by Pingoru
Jul 17, 2025, 09:02 AM UTC
Resolved
Jul 17, 2025, 02:12 PM UTC
Duration
5h 9m
Affected: PostNL | Create digital stamp / mailbox
Timeline · 2 updates
  1. investigating Jul 17, 2025, 09:02 AM UTC

    We are currently investigating this issue.

  2. resolved Jul 17, 2025, 02:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical May 23, 2025

Fetching of dates and times for delivery options for PostNL is currently not working

Detected by Pingoru
May 23, 2025, 07:28 AM UTC
Resolved
May 23, 2025, 11:18 PM UTC
Duration
15h 50m
Affected: PostNL | Delivery options
Timeline · 5 updates
  1. investigating May 23, 2025, 07:28 AM UTC

    We are currently investigating this issue.

  2. investigating May 23, 2025, 10:54 AM UTC

    PostNL is investigating the issue.

  3. identified May 23, 2025, 02:37 PM UTC

    PostNL identified the issue and planned to have the issue fixed Monday 26th of May in the morning.

  4. identified May 23, 2025, 11:17 PM UTC

    We managed to fix the issue ourselves, delivery options are working as expected now.

  5. resolved May 23, 2025, 11:18 PM UTC

    We managed to fix the issue ourselves, delivery options are working as expected now.

Read the full incident report →

Major April 14, 2025

Not possible to create DPD shipments

Detected by Pingoru
Apr 14, 2025, 08:31 AM UTC
Resolved
Apr 14, 2025, 10:13 AM UTC
Duration
1h 42m
Affected: DPD
Timeline · 3 updates
  1. investigating Apr 14, 2025, 08:31 AM UTC

    We are currently investigating this issue.

  2. identified Apr 14, 2025, 08:32 AM UTC

    Issue is at DPD side.

  3. resolved Apr 14, 2025, 10:13 AM UTC

    This incident has been resolved.

Read the full incident report →

Major March 31, 2025

Shipment Overview Unavailable

Detected by Pingoru
Mar 31, 2025, 06:48 AM UTC
Resolved
Mar 31, 2025, 06:55 AM UTC
Duration
6m
Affected: Backoffice
Timeline · 2 updates
  1. investigating Mar 31, 2025, 06:48 AM UTC

    We are currently experiencing an issue that prevents access to the shipment overview and viewing of shipments.

  2. resolved Mar 31, 2025, 06:55 AM UTC

    This incident has been resolved.

Read the full incident report →

Major March 20, 2025

Not possible to create DHL shipments

Detected by Pingoru
Mar 20, 2025, 11:42 AM UTC
Resolved
Mar 20, 2025, 11:56 AM UTC
Duration
13m
Affected: DHL For YouDHL EuroplusDHL Parcel Connect
Timeline · 2 updates
  1. investigating Mar 20, 2025, 11:42 AM UTC

    We are currently investigating this issue.

  2. resolved Mar 20, 2025, 11:56 AM UTC

    This incident has been resolved.

Read the full incident report →

Major March 13, 2025

Delivery options not working properly

Detected by Pingoru
Mar 13, 2025, 08:58 AM UTC
Resolved
Mar 13, 2025, 01:15 PM UTC
Duration
4h 16m
Affected: Delivery options
Timeline · 4 updates
  1. investigating Mar 13, 2025, 08:58 AM UTC

    We are currently investigating this issue.

  2. identified Mar 13, 2025, 09:54 AM UTC

    The issue is caused by issues in the connection to the PostNL API. We are in contact with PostNL to get this issue solved.

  3. identified Mar 13, 2025, 12:58 PM UTC

    No update.

  4. resolved Mar 13, 2025, 01:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 10, 2025

Not possible to create and update shipments

Detected by Pingoru
Mar 10, 2025, 02:23 PM UTC
Resolved
Mar 10, 2025, 02:45 PM UTC
Duration
21m
Affected: Shipments
Timeline · 4 updates
  1. investigating Mar 10, 2025, 02:56 PM UTC

    We are currently investigating this issue.

  2. identified Mar 10, 2025, 02:56 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 10, 2025, 02:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 10, 2025, 02:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 9, 2024

Issue with importing Bol. shipments/orders.

Detected by Pingoru
Dec 09, 2024, 09:14 AM UTC
Resolved
Dec 09, 2024, 03:30 PM UTC
Duration
6h 16m
Affected: Bol.
Timeline · 3 updates
  1. investigating Dec 09, 2024, 09:14 AM UTC

    See https://developers.bol.com/en/news/issue-with-retrieving-shipping-orders-under-investigation for more information.

  2. identified Dec 09, 2024, 11:13 AM UTC

    Bol. is currently rolling out a fix.

  3. resolved Dec 09, 2024, 03:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 13, 2024

Not possible to download PostNL digital stamps

Detected by Pingoru
Nov 13, 2024, 01:40 PM UTC
Resolved
Nov 13, 2024, 01:58 PM UTC
Duration
18m
Affected: PostNL | Create digital stamp / mailbox
Timeline · 2 updates
  1. investigating Nov 13, 2024, 01:40 PM UTC

    We are currently investigating this issue.

  2. resolved Nov 13, 2024, 01:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 12, 2024

Bol.com API outage

Detected by Pingoru
Nov 12, 2024, 08:17 AM UTC
Resolved
Nov 12, 2024, 08:42 AM UTC
Duration
24m
Affected: Bol VVB
Timeline · 2 updates
  1. investigating Nov 12, 2024, 08:17 AM UTC

    This impacts creating bol (VVB) shipments and order import. See also https://developers.bol.com/en/news/large-api-incident

  2. resolved Nov 12, 2024, 08:42 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 24, 2024

Bol. functionality issues

Detected by Pingoru
Oct 24, 2024, 09:12 AM UTC
Resolved
Oct 24, 2024, 03:12 PM UTC
Duration
5h 59m
Affected: ShipmentsBackoffice
Timeline · 5 updates
  1. identified Oct 24, 2024, 09:12 AM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Oct 24, 2024, 11:05 AM UTC

    We are contacting the supplier.

  3. identified Oct 24, 2024, 12:57 PM UTC

    Still investigating.

  4. identified Oct 24, 2024, 02:36 PM UTC

    Issue identified, implementing a fix.

  5. resolved Oct 24, 2024, 03:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 22, 2024

Some Backoffice pages are not loading

Detected by Pingoru
Oct 22, 2024, 08:36 AM UTC
Resolved
Oct 22, 2024, 08:50 AM UTC
Duration
13m
Affected: Backoffice
Timeline · 2 updates
  1. identified Oct 22, 2024, 08:36 AM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Oct 22, 2024, 08:50 AM UTC

    This incident has been resolved.

Read the full incident report →

Major August 23, 2024

Issue with special characters for shipments to non-NL countries.

Detected by Pingoru
Aug 23, 2024, 09:29 AM UTC
Resolved
Jan 20, 2025, 07:42 AM UTC
Duration
149d 22h
Affected: PostNL | Create normal shipment
Timeline · 3 updates
  1. investigating Aug 23, 2024, 09:29 AM UTC

    Currently there is an issue with non common special characters when downloading labels for shipments to non-NL countries. In case you'll receive an error, please replace those special characters with 'regular' characters.

  2. identified Aug 23, 2024, 09:30 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jan 20, 2025, 07:42 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 19, 2024

Incident digital stamp

Detected by Pingoru
Aug 19, 2024, 01:16 PM UTC
Resolved
Aug 19, 2024, 03:45 PM UTC
Duration
2h 28m
Affected: ShipmentsMyParcel NLPostNL | Create digital stamp / mailboxBackoffice
Timeline · 3 updates
  1. investigating Aug 19, 2024, 01:16 PM UTC

    There is currently a problem with digital stamps, making it impossible to print labels. We will notify you once the problem is fixed.

  2. identified Aug 19, 2024, 01:16 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 19, 2024, 03:45 PM UTC

    This incident has been resolved.

Read the full incident report →