MyParcel incident

Shipping labels for insured PostNL small parcel shipments to Spain and Portugal cannot currently be scanned at drop-off points

Minor Resolved View vendor source →
Started
Feb 03, 2026, 03:13 PM UTC
Resolved
Feb 10, 2026, 08:36 AM UTC
Duration
6d 17h
Detected by Pingoru
Feb 03, 2026, 03:13 PM UTC

Affected components

PostNL | Create normal shipment

Update timeline

  1. investigating Feb 03, 2026, 03:13 PM UTC

    PostNL is investigating the issue.

  2. identified Feb 03, 2026, 04:32 PM UTC

    PostNL identified the issue and will work on a solution. It only applies to Spain and Portugal.

  3. identified Feb 04, 2026, 01:11 PM UTC

    PostNL is expecting to have the issue fixed by the end of today.

  4. identified Feb 05, 2026, 02:55 PM UTC

    PostNL is expecting to have the issue fixed Monday 9th of February.

  5. resolved Feb 10, 2026, 08:36 AM UTC

    This incident has been resolved.

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