MyParcel incident

Fetching of dates and times for delivery options for PostNL is currently not working

Critical Resolved View vendor source →

MyParcel experienced a critical incident on May 23, 2025 affecting PostNL | Delivery options, lasting 15h 50m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2025, 07:28 AM UTC
Resolved
May 23, 2025, 11:18 PM UTC
Duration
15h 50m
Detected by Pingoru
May 23, 2025, 07:28 AM UTC

Affected components

PostNL | Delivery options

Update timeline

  1. investigating May 23, 2025, 07:28 AM UTC

    We are currently investigating this issue.

  2. investigating May 23, 2025, 10:54 AM UTC

    PostNL is investigating the issue.

  3. identified May 23, 2025, 02:37 PM UTC

    PostNL identified the issue and planned to have the issue fixed Monday 26th of May in the morning.

  4. identified May 23, 2025, 11:17 PM UTC

    We managed to fix the issue ourselves, delivery options are working as expected now.

  5. resolved May 23, 2025, 11:18 PM UTC

    We managed to fix the issue ourselves, delivery options are working as expected now.