MyParcel experienced a major incident on March 13, 2025 affecting Delivery options, lasting 4h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Delivery options
Update timeline
- investigating Mar 13, 2025, 08:58 AM UTC
We are currently investigating this issue.
- identified Mar 13, 2025, 09:54 AM UTC
The issue is caused by issues in the connection to the PostNL API. We are in contact with PostNL to get this issue solved.
- identified Mar 13, 2025, 12:58 PM UTC
No update.
- resolved Mar 13, 2025, 01:15 PM UTC
This incident has been resolved.