Moveworks incident

Access Redirect Issue at My Moveworks Portal

Minor Resolved View vendor source →

Moveworks experienced a minor incident on November 3, 2025 affecting Moveworks Setup and Moveworks Documentation and 1 more component, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
Nov 03, 2025, 05:16 PM UTC
Resolved
Nov 03, 2025, 06:34 PM UTC
Duration
1h 17m
Detected by Pingoru
Nov 03, 2025, 05:16 PM UTC

Affected components

Moveworks SetupMoveworks DocumentationSupportCommunity

Update timeline

  1. investigating Nov 03, 2025, 05:16 PM UTC

    We’re currently experiencing an issue that is affecting My Moveworks Portal access for some users. When attempting to reach {mycompany}.moveworks.com, you may be automatically redirected to {mycompany}.moveworks.com/assistant. What we’re doing: Our team is actively investigating and working to resolve this issue as quickly as possible. In the meantime: Please use the alternate URL to access the portal: {mycompany}.moveworks.com/manage We apologize for the inconvenience and appreciate your patience. We will provide an update as soon as we have more information.

  2. monitoring Nov 03, 2025, 05:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 03, 2025, 06:34 PM UTC

    This incident has been resolved.