Moveworks experienced a minor incident on November 10, 2025 affecting Smart Forms, lasting 1d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Smart Forms
Update timeline
- identified Nov 10, 2025, 03:54 PM UTC
We’ve identified an issue in our forms ingestion process. As a result, forms that are newly added or updated after 11/6 may not be appearing in the AI Assistant as expected. Our engineering team is actively working to resolve this issue. We will provide updates as soon as we have more information. We sincerely apologize for the inconvenience this may cause and thank you for your patience.
- identified Nov 10, 2025, 04:55 PM UTC
We are continuing to work on a fix for this issue.
- resolved Nov 11, 2025, 07:27 PM UTC
This incident has been resolved. Thank you for your patience and we apologize for the inconvenience this may have caused.