Moveworks incident

Issues accessing Roles & Permissions Management

Major Resolved View vendor source →

Moveworks experienced a major incident on December 15, 2025 affecting Moveworks Setup, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2025, 05:23 PM UTC
Resolved
Dec 15, 2025, 06:10 PM UTC
Duration
46m
Detected by Pingoru
Dec 15, 2025, 05:23 PM UTC

Affected components

Moveworks Setup

Update timeline

  1. investigating Dec 15, 2025, 05:23 PM UTC

    We are investigating an issue preventing the Roles and Permissions section from loading correctly. Currently, administrative users are unable to view or modify user access settings. Our engineering team is actively looking into the root cause. Impacted Regions: US, EU, CA, AU

  2. investigating Dec 15, 2025, 06:10 PM UTC

    The issue affecting the Roles and Permissions section has been resolved. The service is now fully operational and functioning as expected.

  3. resolved Dec 15, 2025, 06:10 PM UTC

    This incident has been resolved.