Mountain West Technologies incident

E-Mail Server Failure (MWT-TID: 94401)

Major Resolved

Mountain West Technologies experienced a major incident on August 26, 2026 affecting Services (Email), lasting 15h 48m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2026, 12:04 AM UTC
Resolved
Aug 26, 2026, 03:52 PM UTC
Duration
15h 48m
Detected by Pingoru
Aug 26, 2026, 12:04 AM UTC

Affected components

Services (Email)

Update timeline

  1. investigating Aug 26, 2026, 12:04 AM UTC

    We are currently investigating this incident.

  2. identified Aug 26, 2026, 01:35 AM UTC

    We have identified a failure of our primary mail server. We have moved services to our backup server however, DNS records must update as mail fails over to it. This may take up to 12 hours but mail services are restoring.

  3. resolved Aug 26, 2026, 03:52 PM UTC

    This incident has been resolved.