Is Mountain West Technologies down?

We are currently investigating this incident.

A utility power outage has impacted our Cheyenne data center, and our genset has failed to start. Wyoming Machinery is on site resolving this issue. Some services are still remaining on battery and are at risk. Updates will be provided as they are available.

This incident has been resolved. Colocation customers that may have had issues please reach out to [[email protected]](mailto:[email protected]) or 307-233-8400 so we can assist in restoration of services.

We are currently investigating impacts to a limited amount of customers in the Natrona area. Teams have been dispatched, and updates will follow shortly.

Teams are onsite. This is affecting West Casper from the River West area to Alcova. ETR is 90 minutes.

Services are recovering, we are monitoring to ensure service stability.

This incident has been resolved.

Type: Incident Duration: 39 minutes Affected Components: Bar Nunn, Evansville, Mills, Casper, Alcova May 22, 02:39:12 GMT+0 - Identified - We are currently investigating impacts to a limited amount of customers in the Natrona area. Teams have been dispatched, and updates will follow shortly. May 22, 02:56:21 GMT+0 - Identified - Teams are onsite. This is affecting West Casper from the River West area to Alcova. ETR is 90 minutes. May 22, 03:04:46 GMT+0 - Monitoring - Services are recovering, we are monitoring to ensure service stability. May 22, 03:17:42 GMT+0 - Resolved - This incident has been resolved.

We are currently investigating an outage of a 3rd party circuit which is creating an impact to the ability to receive calls.

Teams have engaged but due to 3rd parties needing to add additional groups, we cannot provide a ETR at this time. Team members are engaged and are continuing to work on this incident.

We are continuing to work with our 3rd party provider to restore services. Additional updates and a ETR are expected soon.

Teams are still engaged to resolve this issue. Currently we are pending the provider to dispatch and review trouble. An ETR will be provided as updates are received.

This incident has been resolved.

Type: Incident Duration: 1 day, 20 hours and 50 minutes Affected Components: Voice - Landline / POTS, Voice - SIP / VOIP May 21, 19:58:51 GMT+0 - Investigating - Teams are still engaged to resolve this issue. Currently we are pending the provider to dispatch and review trouble. An ETR will be provided as updates are received. May 22, 19:56:11 GMT+0 - Resolved - This incident has been resolved. May 20, 23:05:57 GMT+0 - Investigating - We are currently investigating an outage of a 3rd party circuit which is creating an impact to the ability to receive calls. May 21, 03:20:05 GMT+0 - Investigating - Teams have engaged but due to 3rd parties needing to add additional groups, we cannot provide a ETR at this time. Team members are engaged and are continuing to work on this incident. May 21, 13:35:31 GMT+0 - Investigating - We are continuing to work with our 3rd party provider to restore services. Additional updates and a ETR are expected soon.