Motive incident

Fleet Events and Locations Delay

Resolved after 2 hours 33 minutes, affecting Fleet Dashboard and Web Dashboard Reports and 1 more, on July 21, 2026.

resolved Jul 21, 2026, 06:22 PM UTC

Dear Motive customers, The issue causing delays in the Vehicle location events displayed in the Fleet Dashboard and Reports has been identified and mitigated. Location data is back to updating with no lag. Sincerely, Your Motive Team

Started
Jul 21, 2026, 03:49 PM UTC
Resolved
Jul 21, 2026, 06:22 PM UTC
Duration
2h 33m
Detected by Pingoru
Jul 21, 2026, 03:49 PM UTC

Affected components

Fleet DashboardWeb Dashboard ReportsAPI

Update timeline

  1. investigating Jul 21, 2026, 03:49 PM UTC

    Dear Motive customers, Some fleets may experience a delay in the Vehicle location history and trips displayed in the Fleet Dashboard and Reports. We are actively investigating the issue and working on mitigating the delays. We apologize for the inconvenience and will provide updates as things progress. Sincerely, Your Motive Team

  2. resolved Jul 21, 2026, 06:22 PM UTC

    Dear Motive customers, The issue causing delays in the Vehicle location events displayed in the Fleet Dashboard and Reports has been identified and mitigated. Location data is back to updating with no lag. Sincerely, Your Motive Team

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