Motive experienced a minor incident on July 21, 2026 affecting Fleet Dashboard and Web Dashboard Reports and 1 more component, lasting 2h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 21, 2026, 03:49 PM UTC
Dear Motive customers, Some fleets may experience a delay in the Vehicle location history and trips displayed in the Fleet Dashboard and Reports. We are actively investigating the issue and working on mitigating the delays. We apologize for the inconvenience and will provide updates as things progress. Sincerely, Your Motive Team
- resolved Jul 21, 2026, 06:22 PM UTC
Dear Motive customers, The issue causing delays in the Vehicle location events displayed in the Fleet Dashboard and Reports has been identified and mitigated. Location data is back to updating with no lag. Sincerely, Your Motive Team