Motive experienced a minor incident on July 14, 2026 affecting Fleet Dashboard and Web Dashboard Reports, lasting 1h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 14, 2026, 01:20 PM UTC
Dear Motive customers, We’re currently experiencing degraded performance affecting some Fleet Dashboard pages. Some users may see pages such as vehicle details, and IFTA-related views/reports remain stuck on a loading screen or fail to load properly. We are actively investigating the issue and working to restore normal performance. We apologize for the inconvenience and will share another update as soon as service has stabilized.
- monitoring Jul 14, 2026, 02:17 PM UTC
Dear Motive customers, We have identified the issue and deployed the fix. The error rates are stabilizing. We are monitoring closely to ensure full stability. We apologize for the inconvenience and will share another update as soon as the issue is completely resolved.
- resolved Jul 14, 2026, 03:00 PM UTC
Dear Motive customers, The issue has been resolved. All Fleet Dashboard pages and reports are now functioning normally. We apologize for the inconvenience.