Motive experienced a minor incident on March 24, 2026 affecting Fleet Dashboard and Web Dashboard Reports and 1 more component, lasting 4h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 24, 2026, 10:27 PM UTC
Dear Motive customers, Some fleets may experience a delay in the Vehicle location history and trips displayed in the Fleet Dashboard and Reports, as well as in AI-related events uploading to the dashboard. We are actively investigating the issue and working on mitigating the delays. We apologize for the inconvenience and will provide updates as things progress.
- resolved Mar 25, 2026, 02:38 AM UTC
Dear Motive customers, This issue was resolved at 7:24 PM PT. Vehicle location history and trips in the Fleet Dashboard and Reports, and AI-related events, are now displayed in real time. We apologize again for the delay and thank you for your understanding while we resolved the matter. Sincerely, Your Motive Team