Motive incident

Fleet Events and Locations Delay

Minor Resolved View vendor source →
Started
Mar 24, 2026, 10:27 PM UTC
Resolved
Mar 25, 2026, 02:38 AM UTC
Duration
4h 11m
Detected by Pingoru
Mar 24, 2026, 10:27 PM UTC

Affected components

Fleet DashboardWeb Dashboard ReportsAPI

Update timeline

  1. investigating Mar 24, 2026, 10:27 PM UTC

    Dear Motive customers, Some fleets may experience a delay in the Vehicle location history and trips displayed in the Fleet Dashboard and Reports, as well as in AI-related events uploading to the dashboard. We are actively investigating the issue and working on mitigating the delays. We apologize for the inconvenience and will provide updates as things progress.

  2. resolved Mar 25, 2026, 02:38 AM UTC

    Dear Motive customers, This issue was resolved at 7:24 PM PT. Vehicle location history and trips in the Fleet Dashboard and Reports, and AI-related events, are now displayed in real time. We apologize again for the delay and thank you for your understanding while we resolved the matter. Sincerely, Your Motive Team

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