Motive experienced a minor incident on March 25, 2026 affecting Fleet Dashboard and Web Dashboard Reports and 1 more component, lasting 2h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 25, 2026, 04:45 PM UTC
Dear Motive customers, Some fleets may experience a delay in the Vehicle location history and trips displayed in the Fleet Dashboard and Reports, as well as in AI-related events uploading to the dashboard. We are actively investigating the issue and working on mitigating the delays. We apologize for the inconvenience and will provide updates as things progress. Sincerely, Your Motive Team
- resolved Mar 25, 2026, 07:35 PM UTC
Dear Motive customers, This issue was resolved at 12:32 PM PT. Vehicle locations are no longer delayed. We are processing AI events at real time. We apologize again for the inconvenience and thank you for your understanding while we resolved the matter. Sincerely, Your Motive Team