Motive incident

Web Dashboard and Mobile App Intermittent Issues

Minor Resolved View vendor source →
Started
Apr 16, 2026, 01:18 PM UTC
Resolved
Apr 16, 2026, 03:53 PM UTC
Duration
2h 34m
Detected by Pingoru
Apr 16, 2026, 01:18 PM UTC

Affected components

Fleet DashboardDriver AppFleet AppAPI

Update timeline

  1. investigating Apr 16, 2026, 01:18 PM UTC

    Dear Motive customer, We are experiencing intermittent slowness and failures in our Web Dashboard and Mobile App. Our team is actively working on a fix. We apologise for the inconvenience. Sincerely, Your Motive Team

  2. resolved Apr 16, 2026, 03:53 PM UTC

    Dear Motive Customers, We would like to inform you that this issue has been mitigated. As of 6:35 AM PT, logins and the Fleet Dashboard App are operating normally and no major disruptions are expected. We sincerely apologize for the inconvenience this caused and appreciate your patience while our team worked to resolve the matter. Additional safeguards are being implemented to prevent recurrence. Sincerely, Your Motive Team

Looking to track Motive downtime and outages?

Pingoru polls Motive's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Motive reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Motive alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Motive for free

5 free monitors · No credit card required