Moody's Outage History

Moody's is up right now

Moody's had 48 outages in the last 2 years totaling 744h 37m of downtime — averaging 2 incidents per month.

There were 48 Moody's outages since June 23, 2025 totaling 744h 37m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.maxsight.com

Minor June 17, 2026

EU - Unable to download Audit Reports

Detected by Pingoru
Jun 17, 2026, 02:14 PM UTC
Resolved
Jun 17, 2026, 04:09 PM UTC
Duration
1h 54m
Affected: 🇪🇺 EU - eu.maxsight.com
Timeline · 5 updates
  1. investigating Jun 17, 2026, 02:14 PM UTC

    We are currently investigating an issue preventing clients on EU Maxsight from downloading audit reports. Our engineers are working to resolve this as quickly as possible.

  2. investigating Jun 17, 2026, 02:54 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 17, 2026, 03:30 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Jun 17, 2026, 03:52 PM UTC

    We are continuing to work on a fix for this issue.

  5. resolved Jun 17, 2026, 04:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 9, 2026

Issues with Entity Management page and Entity search results

Detected by Pingoru
Jun 09, 2026, 10:57 AM UTC
Resolved
Jun 09, 2026, 04:35 PM UTC
Duration
5h 38m
Affected: 🇪🇺 EU - eu.maxsight.com
Timeline · 5 updates
  1. investigating Jun 09, 2026, 10:57 AM UTC

    We are currently experiencing an issue affecting the display of new profiles and entities on the Entity Management page. The issue is resulting in newly created profiles not immediately appearing in the Entity management screen and search/filtering the page may show outdated results. Our engineers are working to resolve this as quickly as possible.

  2. investigating Jun 09, 2026, 12:07 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 09, 2026, 01:04 PM UTC

    We are continuing to investigate this issue.

  4. identified Jun 09, 2026, 02:21 PM UTC

    The issue has been identified and a fix is being implemented.

  5. resolved Jun 09, 2026, 04:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 9, 2026

Elevated Orbis errors

Detected by Pingoru
Jun 09, 2026, 06:26 AM UTC
Resolved
Jun 09, 2026, 08:41 AM UTC
Duration
2h 15m
Affected: 🇪🇺 EU - eu.maxsight.com🇦🇪 UAE - ae.maxsight.com🇺🇸 USA - us.maxsight.com
Timeline · 3 updates
  1. investigating Jun 09, 2026, 06:26 AM UTC

    Maxsight is experiencing a higher number of errors with the Orbis data provider. Our engineering team is currently working to identify the root cause.

  2. monitoring Jun 09, 2026, 07:41 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 09, 2026, 08:41 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 4, 2026

Performance issues in M4C

Detected by Pingoru
Jun 04, 2026, 10:19 AM UTC
Resolved
Jun 04, 2026, 01:32 PM UTC
Duration
3h 13m
Affected: 🇺🇸 USA - xus.maxsight.com
Timeline · 4 updates
  1. investigating Jun 04, 2026, 10:19 AM UTC

    We are currently experiencing performance issues within M4C. This may result in slower screening processes and delays in completing tasks after screening matches are acknowledged. Please rest assured that our team is actively working to resolve the issue as quickly as possible. We apologise for any inconvenience this may cause and appreciate your patience.

  2. investigating Jun 04, 2026, 12:19 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 04, 2026, 01:25 PM UTC

    We are continuing to investigate this issue.

  4. resolved Jun 04, 2026, 01:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 1, 2026

Address Search feature not working

Detected by Pingoru
Jun 01, 2026, 09:08 AM UTC
Resolved
Jun 01, 2026, 10:28 AM UTC
Duration
1h 20m
Affected: 🇪🇺 EU - eu.maxsight.com🇦🇪 UAE - ae.maxsight.com🇺🇸 USA - us.maxsight.com
Timeline · 3 updates
  1. investigating Jun 01, 2026, 09:08 AM UTC

    We’re currently experiencing an issue with the address search feature when adding a new entity in Maxsight. This is due to a disruption with our external provider, and we’re actively working with them to resolve the issue as quickly as possible. Thank you for your patience.

  2. investigating Jun 01, 2026, 10:07 AM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 01, 2026, 10:28 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 30, 2026

Degraded performance: Orbis checks & company search

Detected by Pingoru
May 30, 2026, 12:10 PM UTC
Resolved
May 30, 2026, 02:50 PM UTC
Duration
2h 39m
Affected: 🇪🇺 EU - eu.maxsight.com🇦🇪 UAE - ae.maxsight.com🇺🇸 USA - us.maxsight.com
Timeline · 3 updates
  1. investigating May 30, 2026, 12:10 PM UTC

    We are currently investigating this issue

  2. monitoring May 30, 2026, 01:25 PM UTC

    A fix has been implemented and we are monitoring the results

  3. resolved May 30, 2026, 02:50 PM UTC

    This incident has been resolved

Read the full incident report →

Minor May 21, 2026

Degraded Performance - Search & Entity Management (Indexing Delay)

Detected by Pingoru
May 21, 2026, 11:06 AM UTC
Resolved
May 21, 2026, 02:16 PM UTC
Duration
3h 10m
Affected: 🇪🇺 EU - eu.maxsight.com
Timeline · 3 updates
  1. investigating May 21, 2026, 11:06 AM UTC

    We are currently investigating this issue.

  2. monitoring May 21, 2026, 12:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 21, 2026, 02:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 12, 2026

Temporary Disruption to Email Delivery

Detected by Pingoru
May 12, 2026, 01:11 PM UTC
Resolved
May 13, 2026, 10:35 AM UTC
Duration
21h 23m
Affected: 🇪🇺 EU - eu.maxsight.com🇦🇪 UAE - ae.maxsight.com🇺🇸 USA - us.maxsight.com🇺🇸 USA - xus.maxsight.com🇪🇺 EU - xeu.maxsight.com
Timeline · 7 updates
  1. investigating May 12, 2026, 01:11 PM UTC

    We are currently experiencing a temporary disruption to the email delivery service. We are in contact with the provider to restore service as soon as possible. This would be impacting features such as Customer form requests which are sent via email.

  2. investigating May 12, 2026, 02:42 PM UTC

    We are continuing to investigate this issue.

  3. investigating May 12, 2026, 02:52 PM UTC

    We are continuing to investigate this issue.

  4. investigating May 12, 2026, 03:59 PM UTC

    We are continuing to investigate this issue.

  5. investigating May 12, 2026, 08:47 PM UTC

    We are continuing to investigate this issue.

  6. monitoring May 12, 2026, 09:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved May 13, 2026, 10:35 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 6, 2026

Degraded performance: Orbis checks & company search affecting assessments

Detected by Pingoru
May 06, 2026, 10:20 AM UTC
Resolved
May 06, 2026, 01:57 PM UTC
Duration
3h 36m
Affected: 🇪🇺 EU - eu.maxsight.com
Timeline · 5 updates
  1. investigating May 06, 2026, 10:20 AM UTC

    We are currently investigating this issue.

  2. investigating May 06, 2026, 10:20 AM UTC

    We are continuing to investigate this issue.

  3. monitoring May 06, 2026, 10:27 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring May 06, 2026, 11:57 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved May 06, 2026, 01:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 19, 2026

Maxsight intermittent service disruption

Detected by Pingoru
Apr 19, 2026, 06:31 PM UTC
Resolved
Apr 19, 2026, 07:13 PM UTC
Duration
41m
Affected: 🇦🇪 UAE - ae.maxsight.com
Timeline · 3 updates
  1. investigating Apr 19, 2026, 06:31 PM UTC

    We are currently experiencing intermittent disruption to our service. Our engineering team is working to identify the root cause and implement a solution. We will post an update in 30 minutes.

  2. monitoring Apr 19, 2026, 06:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 19, 2026, 07:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 1, 2026

Elevated API errors

Detected by Pingoru
Mar 01, 2026, 03:56 PM UTC
Resolved
Mar 01, 2026, 04:51 PM UTC
Duration
54m
Affected: 🇪🇺 EU - eu.maxsight.com
Timeline · 4 updates
  1. investigating Mar 01, 2026, 03:56 PM UTC

    Maxsight is experiencing a higher number of API errors. This is also impacting the portal. Our engineering team is currently working to identify the root cause and implement a solution. We will post an update in 30 minutes.

  2. investigating Mar 01, 2026, 04:22 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 01, 2026, 04:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 01, 2026, 04:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 20, 2026

Issue with Maxsight Pages and Login Errors

Detected by Pingoru
Feb 20, 2026, 10:52 AM UTC
Resolved
Feb 20, 2026, 12:39 PM UTC
Duration
1h 47m
Affected: 🇪🇺 EU - eu.maxsight.com
Timeline · 2 updates
  1. monitoring Feb 20, 2026, 10:52 AM UTC

    We have implemented a fix to address an issue that was causing Maxsight pages to not load and preventing some users from logging in. Users reported encountering either an "Internal Server Error" when attempting to log in or observing blank white screens when already logged into the platform. We are actively monitoring the results of the fix to ensure the issue has been fully resolved.

  2. resolved Feb 20, 2026, 12:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 11, 2026

EU Performance issues and slow automation

Detected by Pingoru
Feb 11, 2026, 09:48 AM UTC
Resolved
Feb 11, 2026, 03:54 PM UTC
Duration
6h 5m
Affected: 🇪🇺 EU - eu.maxsight.com
Timeline · 4 updates
  1. investigating Feb 11, 2026, 09:48 AM UTC

    We are currently investigating an issue which is causing performance issues and profiles to be stuck automating for longer than expected. Our engineers are working to resolve this as quickly as possible.

  2. monitoring Feb 11, 2026, 10:20 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Feb 11, 2026, 12:57 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Feb 11, 2026, 03:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 3, 2026

Maxsight slowness in automating profiles - EU

Detected by Pingoru
Feb 03, 2026, 04:16 PM UTC
Resolved
Feb 03, 2026, 05:39 PM UTC
Duration
1h 22m
Affected: 🇪🇺 EU - eu.maxsight.com
Timeline · 3 updates
  1. investigating Feb 03, 2026, 04:16 PM UTC

    We are currently investigating the slowness issue with Maxsight in automating profiles where users are observing slowness when using the platform.

  2. monitoring Feb 03, 2026, 04:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 03, 2026, 05:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 2, 2026

Platform Performance Issues

Detected by Pingoru
Feb 02, 2026, 10:38 AM UTC
Resolved
Feb 02, 2026, 03:02 PM UTC
Duration
4h 24m
Affected: 🇪🇺 EU - eu.maxsight.com
Timeline · 5 updates
  1. investigating Feb 02, 2026, 10:38 AM UTC

    We are currently investigating performance issues with Maxsight where users are observing slowness in the UI when using the platform. Our team are working to resolve this as soon as possible.

  2. monitoring Feb 02, 2026, 11:25 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Feb 02, 2026, 11:57 AM UTC

    We are still observing slow performances and we are continuing to investigate this further.

  4. monitoring Feb 02, 2026, 02:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Feb 02, 2026, 03:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 5, 2025

Cloudflare API and Dashboard Issues

Detected by Pingoru
Dec 05, 2025, 09:09 AM UTC
Resolved
Dec 05, 2025, 09:22 AM UTC
Duration
12m
Affected: 🇪🇺 EU - eu.maxsight.comMoody's SSO - login.moodys.com🇦🇪 UAE - ae.maxsight.com🇺🇸 USA - us.maxsight.com
Timeline · 3 updates
  1. investigating Dec 05, 2025, 09:09 AM UTC

    We have been made aware of an incident on Cloudflare side which is impacting the use of their dashboards and APIs. This may impact some parts of the Maxsight services. Details of the Cloudflare incident can be found on their status page here: https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q Please note, this is external to Moody's and therefore we will not be able to provide an ETA on the resolution. We will keep our Status page updated with the latest communication from Cloudflare.

  2. monitoring Dec 05, 2025, 09:15 AM UTC

    Cloudflare have advised that a fix has now been implemented and they are monitoring the results.

  3. resolved Dec 05, 2025, 09:22 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 3, 2025

Maxsight - Delay in Check completion

Detected by Pingoru
Dec 03, 2025, 10:22 AM UTC
Resolved
Dec 08, 2025, 12:53 PM UTC
Duration
5d 2h
Affected: 🇪🇺 EU - eu.maxsight.com
Timeline · 5 updates
  1. investigating Dec 03, 2025, 10:22 AM UTC

    We are currently investigating an issue which is causing checks to delay completion and being stuck in "automating" for longer than expected. Our engineers are working to resolve this as quickly as possible.

  2. investigating Dec 03, 2025, 12:45 PM UTC

    We are continuing to investigate this issue.

  3. investigating Dec 03, 2025, 02:59 PM UTC

    We are continuing to investigate this issue.

  4. identified Dec 03, 2025, 03:46 PM UTC

    We are observing platform recovery with checks beginning to complete and complete automation. However, World-Check checks may still experience delays as well as Dow Jones checks. We are continuing to investigate the delays with the mentioned data providers.

  5. resolved Dec 08, 2025, 12:53 PM UTC

    This incident has been resolved.

Read the full incident report →