Moody's incident
Screening delayed in Moody's for Compliance (https://xus.maxsight.com/)
Resolved after 53 minutes, affecting 🇺🇸 USA - xus.maxsight.com, on June 23, 2026.
Screening inquiries are now returning results at the expected speeds. The issue was caused by a number of inquiries generating an error and continuously retrying. We will be working to improve the error handling and retry logic to prevent similar issues in the future.
Affected components
Update timeline
- investigating Jun 23, 2026, 08:59 AM UTC
We are currently experiencing a severe delay in screening inquiries returning results in Moody's for Compliance within the US environment. This is being investigated as an urgent priority by our engineers.
- monitoring Jun 23, 2026, 09:40 AM UTC
Screening inquiries are now returning results at expected speeds. We are continuing to investigate the root-cause behind the original delays.
- resolved Jun 23, 2026, 09:52 AM UTC
Screening inquiries are now returning results at the expected speeds. The issue was caused by a number of inquiries generating an error and continuously retrying. We will be working to improve the error handling and retry logic to prevent similar issues in the future.
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