Moody's incident

Performance issues in M4C

Minor Resolved View vendor source →

Moody's experienced a minor incident on June 4, 2026 affecting 🇺🇸 USA - xus.maxsight.com, lasting 3h 13m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2026, 10:19 AM UTC
Resolved
Jun 04, 2026, 01:32 PM UTC
Duration
3h 13m
Detected by Pingoru
Jun 04, 2026, 10:19 AM UTC

Affected components

🇺🇸 USA - xus.maxsight.com

Update timeline

  1. investigating Jun 04, 2026, 10:19 AM UTC

    We are currently experiencing performance issues within M4C. This may result in slower screening processes and delays in completing tasks after screening matches are acknowledged. Please rest assured that our team is actively working to resolve the issue as quickly as possible. We apologise for any inconvenience this may cause and appreciate your patience.

  2. investigating Jun 04, 2026, 12:19 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 04, 2026, 01:25 PM UTC

    We are continuing to investigate this issue.

  4. resolved Jun 04, 2026, 01:32 PM UTC

    This incident has been resolved.