Moody's incident

Issues with Entity Management page and Entity search results

Minor Resolved View vendor source →

Moody's experienced a minor incident on June 9, 2026 affecting 🇪🇺 EU - eu.maxsight.com, lasting 5h 38m. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2026, 10:57 AM UTC
Resolved
Jun 09, 2026, 04:35 PM UTC
Duration
5h 38m
Detected by Pingoru
Jun 09, 2026, 10:57 AM UTC

Affected components

🇪🇺 EU - eu.maxsight.com

Update timeline

  1. investigating Jun 09, 2026, 10:57 AM UTC

    We are currently experiencing an issue affecting the display of new profiles and entities on the Entity Management page. The issue is resulting in newly created profiles not immediately appearing in the Entity management screen and search/filtering the page may show outdated results. Our engineers are working to resolve this as quickly as possible.

  2. investigating Jun 09, 2026, 12:07 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 09, 2026, 01:04 PM UTC

    We are continuing to investigate this issue.

  4. identified Jun 09, 2026, 02:21 PM UTC

    The issue has been identified and a fix is being implemented.

  5. resolved Jun 09, 2026, 04:35 PM UTC

    This incident has been resolved.