Moody's incident

Maxsight EU - Custom fields failing to populate

Moody's experienced a minor incident on July 13, 2026 affecting 🇪🇺 EU - eu.maxsight.com, lasting 15h 29m. The incident has been resolved; the full update timeline is below.

Started: Jul 13, 2026, 03:48 PM UTC
Resolved: Jul 14, 2026, 07:18 AM UTC
Duration: 15h 29m
Detected by Pingoru: Jul 13, 2026, 03:48 PM UTC

Affected components

🇪🇺 EU - eu.maxsight.com

Update timeline

identified Jul 13, 2026, 03:48 PM UTC

We are currently experiencing an issue where custom fields are not populating with the required values. As a result, some assessments that depend on specific custom fields may not progress to the next steps. Our engineering team has identified the root cause and is actively working on a resolution.
monitoring Jul 13, 2026, 04:46 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Jul 14, 2026, 07:18 AM UTC

This incident has been resolved.