Moody's incident

Unable to access Maxsight - EU

Major Resolved View vendor source →

Moody's experienced a major incident on July 22, 2025 affecting 🇪🇺 EU - eu.maxsight.com, lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2025, 03:44 PM UTC
Resolved
Jul 22, 2025, 05:05 PM UTC
Duration
1h 20m
Detected by Pingoru
Jul 22, 2025, 03:44 PM UTC

Affected components

🇪🇺 EU - eu.maxsight.com

Update timeline

  1. investigating Jul 22, 2025, 03:44 PM UTC

    We are currently investigating an issue with slow performance especially with users being stuck on a loading screen after logging in. Our engineers are working to resolve this as quickly as possible.

  2. investigating Jul 22, 2025, 03:49 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 22, 2025, 04:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 22, 2025, 05:05 PM UTC

    This incident has been resolved.