Moody's incident

Issues with custom automations.

Minor Resolved View vendor source →

Moody's experienced a minor incident on October 2, 2025 affecting 🇪🇺 EU - eu.maxsight.com, lasting 4d 21h. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2025, 04:58 PM UTC
Resolved
Oct 07, 2025, 02:35 PM UTC
Duration
4d 21h
Detected by Pingoru
Oct 02, 2025, 04:58 PM UTC

Affected components

🇪🇺 EU - eu.maxsight.com

Update timeline

  1. investigating Oct 02, 2025, 04:58 PM UTC

    We are currently investigating an issue with our custom automations service whereby automations may be delayed or failing.

  2. investigating Oct 02, 2025, 06:42 PM UTC

    We are continuing to investigate. We've scaled our infrastructure and our services and are monitoring the impact.

  3. monitoring Oct 02, 2025, 08:46 PM UTC

    We have scaled our systems and are monitoring the platform

  4. resolved Oct 07, 2025, 02:35 PM UTC

    This incident has been resolved.