Monta Outage History
Monta is up right nowPingoru has recorded 92 incidents for Monta: 87 in the last 12 months and 22 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 7 | 356 of 720 (49%) |
| May 2026 | 3 | 6 of 744 (1%) |
| June 2026 | 10 | 54 of 720 (7%) |
| July 2026 | 10 | 13 of 744 (2%) |
| August 2026 | 8 | 7 of 744 (1%) |
| September 2026 | 6 | 3 of 720 (0%) |
| October 2026 | 6 | 37 of 591 (6%) |
Incidents, newest first
Notice November 19, 2025 Roaming deactivated on charge points –
Started Nov 19, 2025, 08:00 AM UTC· resolved Nov 19, 2025, 08:00 AM UTC
- resolved Nov 21, 2025, 02:38 PM UTC
A recent logic update required all roaming chargers to include connector information to ensure visibility on external eMSP platforms. This change was inadvertently applied to existing roaming charge points, causing those without connector details to become inactive. Once identified, the issue was promptly reverted, restoring all affected roaming chargers to active status.
Notice November 11, 2025 Monta Control 401 error 18m Monta Hub - Web Portal
Started Nov 11, 2025, 12:16 PM UTC· resolved Nov 11, 2025, 12:34 PM UTC
- investigating Nov 11, 2025, 12:16 PM UTC
Users may experience a 401 error when attempting to access Monta Control. We are currently investigating.
- resolved Nov 11, 2025, 12:34 PM UTC
This incident has been resolved.
Notice November 5, 2025 Dashboard not displaying as expected in Monta Hub 15m Monta Hub - Web Portal
Started Nov 05, 2025, 09:01 AM UTC· resolved Nov 05, 2025, 09:17 AM UTC
- identified Nov 05, 2025, 09:01 AM UTC
Root cause is an issue with an external system that is already fixed and we should be back up soon.
- monitoring Nov 05, 2025, 09:04 AM UTC
The root cause was an issue with an external system, which has now been resolved. Service recovery is in progress, and we expect to be fully operational shortly.
- resolved Nov 05, 2025, 09:17 AM UTC
Dashboards are now back an operational.
Major October 29, 2025 A Monta partner issue is impacting some Clever users ability to charge on Monta managed charge points 4h 50m Clever
Started Oct 29, 2025, 04:13 PM UTC· resolved Oct 29, 2025, 09:04 PM UTC
- monitoring Oct 29, 2025, 04:13 PM UTC
At 16:47 CET, we noticed that Clever, a Monta partner, is experiencing an issue. Currently, this means that Clever users cannot use their RFID card on Monta managed charge points. We are working with Clever to remediate the situation
- monitoring Oct 29, 2025, 04:23 PM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 29, 2025, 04:24 PM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 29, 2025, 05:30 PM UTC
Clever is currently being impacted by the global Microsoft Azure networking issue. The issue is documented here: https://azure.status.microsoft/en-us/status We are continuing to monitor from our side and will update this status as we learn more.
- resolved Oct 29, 2025, 09:04 PM UTC
Clever's systems seem to no longer be impacted by the previously mentioned global Microsoft Azure networking issue.
Major October 28, 2025 OCPP connection problems 2h 7m OCPP
Started Oct 28, 2025, 12:17 PM UTC· resolved Oct 28, 2025, 02:24 PM UTC
- investigating Oct 28, 2025, 12:17 PM UTC
We are currently having a problem in our system that affects our OCPP connections. Some charge points will have problems connecting. The team is investigating
- monitoring Oct 28, 2025, 12:36 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 28, 2025, 02:24 PM UTC
All systems came back to normal at 12:36 UTC
Major October 26, 2025 Problem with the Monta OCPP gateway causing charge points to disconnect 3h 51m General availability, OCPP, Charging
Started Oct 26, 2025, 09:33 AM UTC· resolved Oct 26, 2025, 01:24 PM UTC
- investigating Oct 26, 2025, 06:09 AM UTC
We are currently investigating an issue with our OCPP gateway that is causing charge points on the Monta platform to disconnect. Engineers are actively working to remediate the issue.
- monitoring Oct 26, 2025, 09:33 AM UTC
Our engineering team has rolled out a fix and charge points are coming back online. We are continuing to monitor the situation 94% of the charge points across the Monta platform are back online. The remaining 6% are reconnecting currently
- resolved Oct 26, 2025, 01:24 PM UTC
This incident has been resolved.
Minor October 24, 2025 Disruption in some customers ability to start or stop a charge 1d General availability, OCPP, Smart charge, Charging
Started Oct 24, 2025, 09:11 AM UTC· resolved Oct 25, 2025, 09:22 AM UTC
- monitoring Oct 24, 2025, 09:11 AM UTC
We are currently investigating an issue which is causing a higher than expected number of failed charge sessions on the Monta platform. In addition, some charge sessions might be unable to start or stop Engineers are actively investigating
- resolved Oct 25, 2025, 09:22 AM UTC
The issue have been resolved, and we haven't seen any further issues
Minor October 24, 2025 Elevated rate of failed charge sessions 5h 15m OCPP, Smart charge, Charging
Started Oct 24, 2025, 01:53 AM UTC· resolved Oct 24, 2025, 07:08 AM UTC
- investigating Oct 24, 2025, 01:53 AM UTC
We are currently investigating an issue which is causing a higher than expected number of failed charge sessions on the Monta platform. Engineers are actively investigating
- resolved Oct 24, 2025, 07:08 AM UTC
Systems are stabilized but there may still be a delay in charge updates, so some charges may look stuck in the App and Hub. Thank you for your patience.
Notice October 23, 2025 Brief system outage –
Started Oct 23, 2025, 01:00 AM UTC· resolved Oct 23, 2025, 01:00 AM UTC
- resolved Oct 23, 2025, 01:32 PM UTC
We experienced a brief outage in some of our systems but have since recovered and are operating normally. We'll keep monitoring the situation. Affected time: 15:02 - 15:09 CEST
Minor October 10, 2025 Degraded performance of the Monta Platform 1m General availability
Started Oct 10, 2025, 10:35 AM UTC· resolved Oct 10, 2025, 10:37 AM UTC
- identified Oct 10, 2025, 10:35 AM UTC
We are actively working on remediating an issue impacting the Monta Platform. We have identified the solution and are rolling it out
- resolved Oct 10, 2025, 10:37 AM UTC
We have rolled out the fix and are back to operational. Duration of incident: 12:16 - 12:24 CET
Notice October 10, 2025 We are currently experiencing network issues –
Started Oct 10, 2025, 10:35 AM UTC· resolved Oct 10, 2025, 10:35 AM UTC
- resolved Oct 10, 2025, 10:35 AM UTC
We are currently experiencing a brief network disruption that may affect connectivity and service availability for some users. Our engineering team is actively investigating the issue. We will provide updates as soon as more information becomes available. Thank you for your patience.