Monta incident

A Monta partner issue is impacting some Clever users ability to charge on Monta managed charge points

Major Resolved View vendor source →

Monta experienced a major incident on October 29, 2025 affecting Clever, lasting 4h 50m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2025, 04:13 PM UTC
Resolved
Oct 29, 2025, 09:04 PM UTC
Duration
4h 50m
Detected by Pingoru
Oct 29, 2025, 04:13 PM UTC

Affected components

Clever

Update timeline

  1. monitoring Oct 29, 2025, 04:13 PM UTC

    At 16:47 CET, we noticed that Clever, a Monta partner, is experiencing an issue. Currently, this means that Clever users cannot use their RFID card on Monta managed charge points. We are working with Clever to remediate the situation

  2. monitoring Oct 29, 2025, 04:23 PM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Oct 29, 2025, 04:24 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Oct 29, 2025, 05:30 PM UTC

    Clever is currently being impacted by the global Microsoft Azure networking issue. The issue is documented here: https://azure.status.microsoft/en-us/status We are continuing to monitor from our side and will update this status as we learn more.

  5. resolved Oct 29, 2025, 09:04 PM UTC

    Clever's systems seem to no longer be impacted by the previously mentioned global Microsoft Azure networking issue.