Monta incident

Disruption in some customers ability to start or stop a charge

Minor Resolved View vendor source →

Monta experienced a minor incident on October 24, 2025 affecting General availability and OCPP and 1 more component, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Oct 24, 2025, 09:11 AM UTC
Resolved
Oct 25, 2025, 09:22 AM UTC
Duration
1d
Detected by Pingoru
Oct 24, 2025, 09:11 AM UTC

Affected components

General availabilityOCPPSmart chargeCharging

Update timeline

  1. monitoring Oct 24, 2025, 09:11 AM UTC

    We are currently investigating an issue which is causing a higher than expected number of failed charge sessions on the Monta platform. In addition, some charge sessions might be unable to start or stop Engineers are actively investigating

  2. resolved Oct 25, 2025, 09:22 AM UTC

    The issue have been resolved, and we haven't seen any further issues