Monta incident

OCPP connection problems

Major Resolved View vendor source →

Monta experienced a major incident on October 28, 2025 affecting OCPP, lasting 2h 7m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2025, 12:17 PM UTC
Resolved
Oct 28, 2025, 02:24 PM UTC
Duration
2h 7m
Detected by Pingoru
Oct 28, 2025, 12:17 PM UTC

Affected components

OCPP

Update timeline

  1. investigating Oct 28, 2025, 12:17 PM UTC

    We are currently having a problem in our system that affects our OCPP connections. Some charge points will have problems connecting. The team is investigating

  2. monitoring Oct 28, 2025, 12:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 28, 2025, 02:24 PM UTC

    All systems came back to normal at 12:36 UTC